FAQ - Webhosting

Can you have more FTP users?


Can I set different permissions for individual FTP users?

No. However, you can set different directories by default.

What directories are created by the system, after the founding of hosting?

  • /cgi-bin
  • /log
  • /ssl
  • /tmp
  • /web
  • /web/error
  • /web/stats

(!) You must delete these folders if they influence you through the functions of the interface for the management and web presentation.

Can I protect a folder with a password?

Yes. Use the management system or content file .htpasswd - However, this option is not supported directly by the administration.

To manually create password protection, use .Htpasswd:

# 1 Use to create a file .htpasswd, for example from: Http://www.htaccesstools.com/htpasswd-generator/

# 2 Create the folder you want to be password protected. The contents of the file .htpasswd type of generator above. .htaccess file contents should look like:

AuthUserFile /var/www/clients/clientXXX/webXXX/web/nazwafolderu/.htpasswd 
AuthName "Authentication" 
AuthType Basic 
require valid-user

The path that is specified in AuthUserFile right can be found in the administration, in the section "Options" user-created FTP. The path should point to the folder you want to password protect.

Message "no domain" to create an FTP account

First you need to create a web page.

I have a Windows system, will it work on Linux hosting?

Yes. Web hosting services are based on your operating system.

What shell port to use?

For security reasons, you can not use a different port than the standard. In this case, please contact us on This email address is being protected from spambots. You need JavaScript enabled to view it..

CRON schedule

Main website - choose the domain where the script will now be active

Minute * - means every minute (0-59 minutes), the script should work

Hours * means every hour. 0-23 hours that the script should work

Days of the month (days per month) * - means each day (1-31 days), the script should run.

Month * - means each month (0-12 months), the script should work

Days of the week (weekdays) * - means any day (1-31 days), the script will be executed.

The command to run: full path to the php script. Eg:. / Var / www / klienci / clientXXX / webXXX / web / skript.php or http://www.vasedomena.xy/cesta/skript.php

Activation: Check for the activation of CRON.

(!) CRON can only run for php scripts. A shell script is not supported. CRON can not be set from the shell. You can have multiple jobs, their number depends on the hosting plan.

Is it supported by .htaccess?

Yes. However, without direct commands for setup of Apache or commands that are already in default. The more you can write to us. If you do not contradict our security policies we will come out to meet you.

E.g. If you have an .htaccess file for example:

Options - Indexes + FollowSymlinks adding # at the beginning of the command line to be created: #Options - indexes + FollowSymlinks

This command is already set, the application will duplicate a server error 500. Neither options directive or other settings apache, php can be used.

The Error 500 can only indicate a poorly configured .htaccess - may be caused by other reasons, in which case please refer to the error log, if it does not work please contact us.

Error Log - This page does not exist, wrong PHP

If you can not access the log page, or if it does not open for any reason, look at the section on errors. In a newly created page, error.log is displayed for a period of 24 hours as the connection is mainly at night.

List of errors can be found at: / log / error.log

Can I delete the web and "start" again?

Yes. Please note, however, that all the services associated with the web page will be removed. These include FTP account settings of Apache and php.ini.о.

Subscribe to the "Administration hosting"> "Web site" and here at the selected site, click on the image "minus" in a red circle.

Redirecting of the website

Web Pages> then to the already created web> tab "Forward"

When redirecting to another domain, set:

Тype reference: R,L

Forwarding type: http://www.domenadocelowa.xy


When redirecting to a folder located in the directory set:

Forwarding type: No flag

Path redirection: / waszfolder_w_adres_web /

(!) Verify that the domain target, subdomain or existing file, has created a DNS record.

How to operate a separate site?

Splits hosting plan into several smaller ones, which can steer your own domain or subdomain. The number of possible sites depends on the ordered hosting plan.

How is it divided into a total capacity of hostings?

Hosting is divided into 50% of web space and 50% of the space for e-mails.

I want to create a simple X / HTML page, how?

Use XHTML editor. We recommend you the following:

  • Kompozer - a simple WYSIWYG editor for free for Windows / Linux / MacOS
  • Xstandard Lite - advanced WYSIWYG editor for free for Windows / MacOS (English)
  • PSPad - еxcellent Czech programmer's editor for Windows. 

(!) WYSIWYG = English abbreviation of what you see is what you get

And without knowledge of HTML is it not possible?

That's it. You need a hosting plan with PHP and database. Wordpress, Joomla, Drupal, CMSMadeSimple are the most frequently used -system installed content management for personal sites.

What is the advantage of using a system of content management?

After installing and configuring them, you are able to create pages like in Word. Everything is made easy and understandable.

(!) It was originally to define templates and plugins / extensions of the system content management for both free and paid versions. The system can be configured individually or task to provide the professionals having a unique appearance and can customize it exactly to your needs.

CMS can not save the file. You have a message "Unable to save, access denied."

Turn administrative Hosting suEXEC. Pages> select Web page> SuEXEC.


Daily backup is always kept in records for the previous six days.

Do you support SSL?

Yes. But first you need to download your certificate. Make it a folder or as hosting control panel.

end faq